Our Privacy Philosophy
At slate media ltd, we believe privacy is a fundamental human right—not a premium feature. We do our best to collect onlywhat's absolutely necessary to make our website, services, and digital solutions we provide work seamlessly. No hidden agendas, no data hoarding. Just clean, respectful tech that empowers you.
What We Collect (And Why)
A. Information You Provide Directly:
- Account Essentials: Name, email, and password (stored as unreadable gibberish) to create your profile.
- Payment Details: Card number and billing address (handled by certified payment partners) for purchases.
- Support Requests: Messages you send our team so we can help you faster.
- Project Information: Content, files, and materials you share for us to complete your project.
B. Automatic Technical Data:
- Device Fingerprint: Basic device type (e.g., "iPhone 14") and OS version to optimize app performance.
- Usage Breadcrumbs: Actions like button clicks or page views (anonymized immediately) to fix bugs and improve features.
- Crash Reports: Error snapshots (with no personal details) to prevent future glitches.
C. What We Never Touch:
- Your location history
- Contacts, photos, or messages
- Health, biometrics, or browsing habits
- Social media activity
How We Use Your Information
Every byte serves a purpose:
- To Run Our Platforms: Log you in, process payments, and deliver services.
- To Protect You: Detect fraud, block cyberattacks, and secure accounts.
- To Improve: Analyze trends (never individual actions) to refine features.
- To Communicate: Send essential updates—never spam or third-party ads.
Sharing: Minimal & Guarded
We treat your data like a state secret:
- Hosting and communication tools: Provide the minimum data required for proper functionality.
- Payment Partners: Only share billing details with certified payment processors.
- Legal Obligations: Disclose data only if required by law (e.g., court orders).
- Zero Advertising: We never sell, rent, or monetize your information.
Your Control Center
You're the CEO of your data:
- Access & Export: You can request a copy of your data anytime, contact us through email and we'll sort you out.
- Delete Everything: Delete your account and data permanently (might take a bit, but we'll wipe it clean).
- Opt-Out: Toggle off non-essential processing (e.g., analytics) instantly.
Cookies & Tracking
We use digital "breadcrumbs"—responsibly:
- Necessary Cookies: Session tokens (vanish when you close the browser) to keep you logged in.
- Ethical Analytics: Privacy-first tools that mask your identity and avoid fingerprinting.
- No Spyware: Zero hidden trackers, pixels, or surveillance scripts.
Data Retention Rules
We don’t hoard — we keep only what’s necessary:
- Active Users: We store your data only while your account is active or we’re working together. Once your account is deleted or our business relationship ends, it’s removed in line with our retention policy.
- Inactivity: Accounts with no activity for 3+ years receive automated deletion notices before removal.
- Backups: Encrypted backup fragments may remain for up to 30 days before being permanently erased.
Global Safeguards
Your data stays protected worldwide:
All information is stored in GDPR/CCPA-compliant storage.
We use encryption for data in transit and at rest.
Children's Privacy
Our services are designed for users 18+. We proactively block underage signups and delete any accidentally collected minor data.
Policy Updates
We evolve—transparently:
Changes get emailed to our users at least 30 days before taking effect.
Major updates include plain-English summaries.
Continued use means you accept the revised policy.
Contact Our Privacy Guardians
Response Time: Usually within 48 hours
Address
Slate Media Ltd.
71-75, Shelton Street
Covent Garden
London, WC2H 9JQ, UK